Returns & Refunds

At INMI, all sales are final.

We maintain strict quality checks before dispatch to ensure every piece meets our standards. Due to the nature of our products and hygiene considerations, we do not offer returns, refunds, or exchanges.

No Return / No Refund

All purchases are non-returnable and non-refundable.

We do not issue store credits.

We do not accept exchanges for size, preference, or change of mind.

Sale, clearance, milestone, birthday, or promotional items are strictly non-returnable.

Exception — Damaged or Incorrect Product

We will only assist if:

The product delivered is incorrect, OR

The product is received in a damaged condition.

In such cases:

You must email us within 24 hours of delivery at:
📧 support@inmi.me

An unboxing video (without cuts) is mandatory as proof.

The product must be unused and in original packaging.

If approved after verification, we will offer a replacement only (no refund).

Important Notes

Minor colour variations due to screen display or lighting are not considered defects.

Delivery delays caused by courier companies are not grounds for cancellation or refund.

Orders cannot be cancelled once shipped.

Order Cancellation

Orders can only be cancelled before they are shipped.

If a customer requests cancellation after payment has been processed, a payment processing fee of 2% + GST will be deducted from the refund amount. This fee is charged by the payment gateway and is non-refundable to us.

Once an order has been shipped, cancellation will not be possible.

Example (optional but helpful)

If an order of ₹1000 is cancelled before shipping:

Payment gateway fee (2% + GST) will be deducted

The remaining amount will be refunded to the original payment method.

If you have any concerns, please contact us at
support@inmi.me
Include your Order ID and relevant details for faster assistance.

USHA SONI

Mrs. Usha Soni, the founder of INMI, brings over 30 years of experience in the jewellery industry. With a deep understanding of craftsmanship, materials, and timeless aesthetics, she has built a strong foundation in the world of fine jewellery.

Her journey has been guided by a refined sense of fashion and a natural eye for design. Over the years, she has developed a strong understanding of evolving styles while maintaining the elegance and heritage that jewellery represents.

With decades of industry knowledge, she continues to guide the vision of the brand with dedication, expertise, and a deep appreciation for quality, design, and lasting sophistication.

NYASA SONI

I’m a young entrepreneur with a deep-rooted passion for jewellery and modern design. Growing up around the world of fine jewellery, I developed an early understanding of craftsmanship, materials, and the value of timeless pieces. This foundation allows me to combine traditional jewellery knowledge with a fresh, contemporary perspective suited for today’s generation.

My focus is on creating and building brands that blend elegance with modern aesthetics. I enjoy working at the intersection of design, digital branding, and customer experience bringing ideas to life from concept to launch. From product development and brand identity to online presence and marketing, I actively shape every aspect of the process.

Mission

To curate distinctive, high-quality jewellery that elevates every outfit and occasion, making bold style, elegance, and self-expression accessible to everyone.

Vision

To become a leading destination for statement jewellery that celebrates individuality, tradition, and modern style, empowering every woman to shine with confidence.